Terms & Conditions
Last Updated: 01. July 2026.
1. Nature of the Work
The services provided involve somatic coaching and transition advisory. While this work supports personal and professional development, it is not a substitute for medical or psychiatric treatment, psychotherapy, or clinical counseling.
The client retains full agency and takes complete responsibility for their physical, emotional, and professional well-being, as well as any decisions or actions taken as a result of our work. Coaching outcomes vary between individuals and no specific results can be guaranteed.
2. Booking and Cancellations
Cancellations or rescheduling requests must be made at least 48 hours in advance. If the request is made with less than 48 hours' notice, or if the client does not show up at the agreed time, the session is counted as held.
3. Payment Structure
Payments are processed via direct Bank Transfer, with PayPal available upon request. All transaction costs and bank fees are borne by the payer. For the installment model, payments are due on the agreed-upon schedule.
Refunds for the full process are guaranteed if requested after the first session, as outlined on the website. Refund requests must be submitted within seven calendar days following the first session and before the second session takes place.
4. Intellectual Property & Website Content
All content on this website—including but not limited to the copywriting, text, graphics, logos, and page architecture—as well as any frameworks, methodologies, or working materials provided during our sessions, are the exclusive intellectual property of Miloš Janjić.
These materials are protected by copyright laws. They are provided solely for your personal use and may not be copied, reproduced, distributed, or adapted for commercial use without explicit written permission.
5. Confidentiality
Both parties agree to maintain strict confidentiality regarding all information shared during our sessions.
Exceptions to this confidentiality only apply if there is a legal obligation to disclose information including situations involving serious risk of harm to yourself or others.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Serbia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Belgrade.
7. Email Communication
Email is used only for scheduling, sharing meeting links, practical session communication and agreed follow-up materials. Coaching is not provided via email unless explicitly agreed.
8. Technical Issues
If technical difficulties interrupt a session, both parties will make reasonable efforts to reconnect. If the interruption significantly affects the session, the remaining time will be rescheduled.
9. Right to Decline Service
I reserve the right to decline or discontinue coaching if I believe the work falls outside my professional competence or is not an appropriate fit for coaching.
If you have any questions about this Terms, I encourage you to contact me directly. I believe transparency is part of building a good working relationship.